Last updated: 11/18/2025
Refunds are available for subscription payments within 7 days of the initial purchase or renewal, provided the service has not been extensively used.
To request a refund, please contact our support team at hello@vibracodeapp.com with your account details and reason for the refund request.
Refund requests are typically processed within 5-10 business days. Refunds will be issued to the original payment method used for the purchase.
Credits consumed during usage, custom development services, and third-party integrations are generally non-refundable.
In certain circumstances, we may offer partial refunds based on usage patterns and the specific situation.
If you initiate a chargeback without first contacting our support team, your account may be suspended pending resolution.
Canceling your subscription will prevent future charges but does not automatically entitle you to a refund for the current billing period.
If you are not satisfied with our refund decision, you may contact us to discuss alternative resolutions.
For refund requests or questions about this policy, please contact us at hello@vibracodeapp.com